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Optimizing Nonprofits’ Staff Management

08-28-2024

How can a nonprofit best assess how many paid staff to hire in times of volunteer sufficiency and scarcity? The Daniels School’s William Haskell, a supply chain and operations management assistant professor, is working on helping organizations approach optimal staffing.

He and his coauthors are creating equations that come as close as possible to helping nonprofits optimize their volunteers and staff both in times of scarcity, like holidays and busy summer months, and when staff is sufficient. Their equations take into account a sequence of events in a specific time period — for example:

Sequence of Events in period (t) mapped on horiztonal line: 1. The proportion of part-time workers going to resign after period (t) is observed. 2. Make hiring decision and pay hiring cost. 3. The available staffing time of volunteers is observed. 4. Make assignment decision and pay wage cost. 5. Hired part-time workers arrive and are updated.

Read about Haskell’s work and his forthcoming research paper, in production at Management Science.