Stronger Business Relationships, One Habit at a Time

11-05-2026

Organic professional networks grow through genuine interest, consistent effort and a willingness to support others — without keeping score.

In their appearance at the Executive Forum recently, Matt Vuckov, CEO of TalentCraft, and Randy Haines, founder of ScaleBridge LLC, explain how those habits strengthen relationships with colleagues, clients and business partners. Drawing on their experiences in talent strategy, supply chain leadership and entrepreneurship, they show why relationship building is key to a strong career.

Make time for genuine connection

Haines encourages listeners to invest in relationships beyond formal meetings and daily responsibilities. Coffee, a shared hobby or a conversation outside the office can help people understand what motivates one another. Aim to know the person beyond their professional role and avoid transactional relationships.

“Don’t ever expect anything back in return,” Haines says. “When somebody reaches out to you, it’s not a quid pro quo.”

Ask questions — and listen to the answers

Both guests encourage curiosity. Asking thoughtful follow-up questions demonstrates interest while helping leaders understand problems more deeply. Beware though: colleagues may interpret repeated questions as criticism unless they understand the intent. Explaining your intent may clarify the goal of your questions.

Turn connection into credibility

Think beyond introductions and open doors. Build trust by providing evidence that you can deliver. For example, Haines describes how a contact observed his team on sales calls before introducing him to a potential business partner. He also stresses admitting when you do not know an answer. “I don’t know but I’ll get you an answer,” he recommends. Then follow through.

Listen to the Executive Forum podcast with Vuckov and Haines for practical lessons on building relationships that support stronger teams and lasting business opportunities.