Senior leaders play a pivotal role in driving business objectives. Now, more than ever, interpersonal skills are critical when it comes to inspiring others, increasing employee engagement and fostering a collaborative, high-performance workplace culture.
Collaborate with top Purdue faculty to expand your emotional intelligence, active listening, empathy and conflict resolution skills to overcome toxic behavior and spark motivation among your team and across your organization.
Influence drives innovation, and your interpersonal skills have the potential to create lasting impact.
Who should take this class?
October 3-4, 2024
Early Bird Registration Date: August 30, 2024
Registration Deadline: September 27, 2024
$1,500 per person (Early Bird)
$2,000 per person (Regular)
| Day 1 | Day 2 |
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Registration at High Alpha |
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Navigating Interpersonal Conflict in Leading Teams
9-10:30 a.m.
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Learning to Act Rather than Being Acted Upon
9:00-10:30 a.m. |
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Break
10:30-11 a.m. |
Clever Stories and Mastery of Emotions at Work 10:30 a.m.-noon |
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The Art and Science of Managing Up
11 a.m.-12:30 p.m. |
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Lunch
Noon-1:00 p.m |
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Lunch
12:30-1:30 p.m |
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| Improving Emotional Intelligence 1-2:30 p.m. |
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| Responding Effectively to Criticism and Passive Aggression 1:30-3:00 p.m. |
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| Break 2:30-3 p.m. |
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| Crucial Conversations: Model Building 3-3:30 p.m. |
Enhancing Self-Awareness to Improve Performance Session 4 3-4:30 p.m. |
| Crucial Conversations: Practice Exercises 3:30-5:00 p.m. |
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"I expect to use the models provided in everyday situations. It’s much easier to implement processes when you have a model to follow. I will also share the models with others so there can be discussions across our entire department about managing effectively."
Alyx Guadarrama
Senior IT Support Management
Purdue University College of Veterinary Medicine
Interpersonal Dynamics is taught by the Daniels School’s Dr. Ben Dunford, an award-winning professor at the master’s and executive education levels who has consulted with firms in industries including healthcare, media, restaurant, aluminum, and telecommunications. Dunford teaches organizational change, leadership, negotiations, employee engagement, compensation, labor and employee relations, healthcare management and strategic human resource management. In this non-degree program, he will cover topics including:
Managing Up
How to effectively manage your relationship with your boss to benefit him/her and yourselfTeam Decision Making
How to increase the effectiveness of teams in decision makingLeading and Collaborating in Virtual Teams
How to overcome unique challenges associated with being on a team that is not in the same physical location
Interacting with Difficult Team Members
Understanding and applying principles of power to effectively manage relationships with toxic coworkersSelf-Awareness in Teams
How anticipating and understanding your own team members' individual personality differences can help resolve conflict, maximize performance and influence team and project designSituational Leadership
The How-To's of empowering team membersConfronting Problems in Relationships
How to effectively navigate conflict with coworkers and engage in the contracting process for increased performanceReach out to Associate Director of Recruiting Brian Grimes at 765-494-1554 or grimes25@purdue.edu with questions about our executive education programs. You can also schedule an online meeting with Brian.
