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MGMT 660 Introduction to Operations Management

As goods and services are produced and distributed, they move through a set of inter-related operations or processes in order to match supply with demand. The design of these operations for strategic advantage, investment in improving their efficiency and effectiveness, and controlling these operations to meet performance objectives is the domain of Operations Management. The primary objective of this course is to provide an overview of this important functional area of business.


The course teaches students the foundations of operations management. Many elective courses such as supply chain management, service operations and so on are built on the concepts taught in this core course. Recent offerings have included:

  • Case studies and reading that illustrate how to manage operations in various industrial settings
  • Student projects that require an audit of an organization
  • In-class computer-based simulation games

Job Titles that Involve Topics Studied:

  • Process Engineer
  • Operations Manager
  • Supply Chain Manager
  • Management Consultant