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Krannert Computing Center

A class taking place in one of Krannert's Computer Labs KCC Help Desk Hours*
Monday - Friday
8:00 AM - 5:00 PM
Closed Weekends

Contact Information
Krannert Building Room 727
kcchelp@purdue.edu
(765) 494-7955

Lab Information
Krannert Lab Schedule
Purdue (TLT) Weekly Lab Schedule

*Holidays: The Help Desk has abbreviated hours around the holidays and is closed on all official University holidays. 

Krannert Computing Mission
Statement of Vision, Mission and Strategic Goals

Krannert Computing Center
Purdue University

Statement of Vision, Mission and Strategic Goals

Vision Statement
The Krannert Computing Center will be the standard by which other institutions measure their computing organizations.

Mission Statement
The Krannert Computing Center supports the overall Krannert Mission . Reflecting this sole obligation to the school, the mission of the Krannert Computing Center is to:

  • Facilitate the highest quality of learning and discovery environment through the effective use of technology.
  • Build Information Systems that promote efficient use of school resources.

Goals for the Computing Center

  1. Stay focused on the school's core competencies and look for alternative solutions for needs in non-core areas.
  2. Keep services and applications running with the highest possible uptime, so that the only outages are planned and expected by our users.
  3. Be recognized internally as a contributing factor in the Krannert School's national reputation.
  4. Develop and maintain a highly capable, customer oriented staff.
  5. Provide training to our users that keeps them abreast of technology as it changes and promote an adaptive environment.
  6. Perform all work from well documented and approved processes.
  7. Increase the efficiency and effectiveness of the Krannert School's administrative activities.

We will achieve these goals in the following ways:

  • Partnerships - Build partnerships to garner new resources, foster growth and enhance our student's education.
  • Technology Initiatives - Focus on project areas with foreseeable benefit to the school's discovery, learning and engagement mission.
  • Network Infrastructure - Provide reliable and ubiquitous networking services.
  • Staff Development - Keep staff trained in the latest software and hardware.
  • Upgrades - Install, support and utilize contemporary software applications and hardware.
  • Risk Management - Implement system backup plans and redundancy to avoid the loss of data or system availability.
  • Budgeting - Deliver systems and applications in an efficient and effective manner.